Thousands stranded at Heathrow after IT disruption

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Sharecast News | 17 Feb, 2020

Updated : 10:14

Thousands of passengers were left stranded at Heathrow airport on Sunday after an IT glitch affecting departure boards and check-in systems caused flight cancellations and severe delays.

Heathrow stated on Sunday night that the issue had been resolved and that normal service was expected on Monday.

"(The) technical issue has now been resolved and Heathrow's systems are returning to normal," the airport said in a statement.

"Our teams will continue to monitor our systems and be on hand to provide assistance to passengers as we work to resume our regular operations."

British Airways, reportedly cancelled 20 flights. “We’ve introduced a flexible booking policy and have brought in extra colleagues to help our customers, providing them with overnight accommodation if needed,” a spokesperson for the airline added.

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