PCI-PAL wins international contract

Customer engagement specialist PCI-PAL has won a new major reseller contract with an international contact centre provider.

On Monday, the company said it had clinched the contract through a competitive tender against its major competitions.

The reseller will integrate with the Amazon Web services platform at its operations in the UK, US, and Australia to provide its clients with live agent and interactive-voice-response secure payment services, supported by PCI-PAL's operational teams.

Commenting on the latest international contract award, William Catchpole, chief executive officer of PCI-PAL, said: "It is notable that this client is being supported across multiple locations via our AWS platform. This technology gives us compliance with country-specific data sovereignty rules with ready integration into any telephony and payment system across a wide range of locations.

"This degree of service and roll-out flexibility is now expected by our clients and acts as a considerable competitive advantage for PCI-PAL in its target markets."