Carnival Cruise Line Revises Delivery Date For Mardi Gras
Updated : 13:00
Carnival Cruise Line Revises Delivery Date For Mardi Gras
PR Newswire
MIAMI, Dec. 20, 2019
MIAMI, Dec. 20, 2019 /PRNewswire/ -- Carnival Cruise Line has been informed by officials at the Meyer Turku shipyard that delivery of Mardi Gras will be delayed and is advising booked guests and travel advisors that the first revenue sailing of the ship will be Nov. 14, 2020.
With this new schedule, Carnival will now take delivery of the ship in late October and its first revenue sailing will depart from Port Canaveral on Nov. 14, 2020. Consequently, the first eight sailings that were scheduled starting Aug. 31 have been cancelled, including European, transatlantic and New York-based itineraries and four Port Canaveral itineraries.
Carnival said that the guest notification process began promptly after the notice by Meyer Turku so that impacted guests could begin to make alternative vacation plans. As a gesture of goodwill, Carnival is offering these guests a 25 percent future cruise credit (FCC), in addition to the full refund of their cruise fare (and applicable fees and taxes and other pre-purchased cruise components), as well as assistance with non-refundable airline and hotel reservations already booked. In addition, if guests rebook their cruise vacation using their 25 percent FCC by Feb. 18, 2020, they will be credited with an additional $100 per person onboard credit for that cruise. Carnival has also communicated guidelines to travel advisors regarding commission protection.
"We have been working closely with Meyer Turku executives to keep the Mardi Gras delivery on schedule, and while we deeply regret disappointing our guests, this change in the delivery date is required to make sure all of the ship's systems, features and technology will be fully operational, so that we can give our guests the vacation they expect. Our commitment is to deliver a great and innovative ship, and Mardi Gras will definitely be that when it arrives in North America," said Ben Clement, Carnival Cruise Line's senior vice president of newbuild.
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Journalists also can visit Carnival's media site, carnival-news.com or follow the line's PR department on Twitter at twitter.com/CarnivalPR.
About Carnival Cruise Line
Carnival Cruise Line, part of Carnival Corporation & plc (NYSE/LSE: CCL; NYSE: CUK), is "The World's Most Popular Cruise Line®" with 27 ships operating two- to 24-day voyages to The Bahamas, Caribbean, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Europe, Australia, New Zealand, and the Pacific Islands. The line currently has two new ships scheduled for delivery – Mardi Gras in 2020 and an as-yet-unnamed ship in 2022. Carnival Cruise Line is certified as a Great Place to Work.
SOURCE Carnival Cruise Line